1. Nassebna
1.1 Nassebna is a serious marriage service for adults who are looking to marry. It is not an app for casual dating.
1.2 Nassebna does not guarantee a marriage, finding a partner, or the truth of what members write about themselves.
1.3 These terms take effect when the service opens. Their full text is shown for acceptance when an account is created. Nothing in them removes a right that mandatory law gives.
2. Joining
2.1 To join, a person must:
- be at least 18 years old;
- live in one of the 18 countries the service operates in, and have a mobile number from one of them;
- hold only one account.
2.2 A married woman may not open an account.
2.3 A person reviews every profile before others can see it. Approval by the review does not verify anyone's identity.
3. What the service offers
3.1 Joining and browsing are free, and women pay nothing.
3.2 A man pays for two steps only with each woman: seeing her photos the first time, and contacting her.
3.3 Once a woman agrees, the man can see her photos for seven days, renewed at no charge whenever she agrees.
3.4 For contact, the woman chooses to start a chat in Nassebna, to share a contact number, or both. What is paid for is the first delivery of that, not an ongoing chat or replies.
4. Credits and prices
4.1 Credits are sold in one package: 6 credits for USD 6. The checkout shows the final amount, any tax and any currency conversion.
4.2 Payment is made through a payment company. Nassebna does not store card details.
4.3 Seeing a woman's photos the first time costs one credit, taken when she agrees. Contacting her costs one credit, taken when the chat or the number reaches him. Neither is taken more than once with the same woman.
4.4 No credit is taken merely because a request was sent. It returns to the balance if the request is declined, expires, or the contact never arrives.
4.5 Purchased credits never expire, and cannot be cashed out, transferred or given away.
4.6 Buying is open where the payment company serves buyers, and not to a person whom sanctions or the payment company's terms bar from buying. The app says clearly where buying is not open yet.
5. Refunds and cancellation
5.1 Nassebna has no subscription and no recurring payment, so there is nothing to cancel. Every purchase is a single payment.
5.2 Credits are not refunded as cash through Nassebna.
5.3 If Nassebna fails to deliver photos or contact that a credit was taken for, the credit returns to the balance.
5.4 If the payment company refunds or reverses a purchase, the unused credits from that purchase are removed from the balance. If they were already used, new paid requests are paused until the matter is settled.
5.5 A used credit does not return because of a later block, a loss of interest, or the end of a relationship.
5.6 When an account is deleted, its unused credits are forfeited, after a clear warning before the deletion.
5.7 Nothing in this section limits a right to a refund that mandatory law gives.
6. Conduct
6.1 Everything published in Nassebna is subject to its community rules.
6.2 If the rules are broken, an account can be restricted or suspended, with its reason recorded. Deleting the account and privacy requests stay available in every case.
7. Deleting an account
7.1 An account can be deleted at any time from inside the app, and the deletion is final.
8. Governing law
8.1 These terms are governed by the laws of the State of Wyoming, United States, unless mandatory law gives another right.
9. Language
9.1 These terms have an Arabic and an English text with the same meaning. If they differ, the Arabic text prevails.
10. Contact
10.1 The company's name, address and email are at the foot of this page.